Dude! Fuck you Greyhound. Using your services is like repeatedly beating yourself in the face with an urchin! Why can't your shit ever, EVER, be on time.
So, here is some back story. I am married to a Canadian, we decided last year that we wanted to have larva. It is cheaper to have larva in Canada than in the US. So, we did the research and found out that you can get your spouse ok'd to move up there, get health care and have a job, if you are willing to live in torment for 6 months to a year apart from each other while they shuffle pieces of paper from one point to another and 2000$.I now live in a room in my mom's house rent free while I "fight crime" for a living and my husband rents out a room in a basement apartment type deal with 2 other "bachelors". About every month, sometimes 2 times a month, I take the 4 hour bus ride from Seattle to Vancouver. I usually take the 10 PM bus, sleep most of the way there, then get to Vancouver at 2 AM, take a cab and then text my husband until he wakes up and opens the door to the apartment. I then get to spend 1-2 nights sleeping either on an air mattress on the floor which either is super cold or super sweaty or not blown up enough.... OR..... a single bed, in an odd pretzel like situation usually imitating what it would look like if a Great Dane and a Corgi had to share a medium sized dog bed.
It is usually worth it because well, I love him. I get to see him, watch movies, eat sushi and do other things that people who are coupled do. However, the last two times I have gone up there... it has been fucking hell! Here, read my letter to customer service:
Dear Greyhound Customer Service,
I am currently sitting here at the Seattle station. It is 10:17 PM on Thursday October 13th 2010, I have been told that the bus that I was going to take
up to Canada isn't going to be going to Canada. This will be the second time this has happened in two weeks, the last time was Tuesday September 21st 2010.
This time, we are being told that even though there were 17 buses in the garage, all of them are unable to be used because they are all so poorly maintained that they are falling apart.
Last time this happened, I was told that a bus driver had a heart attack and so they had to take the bus that was going to take me up to Canada to rescue all the people that was left stranded in Vancouver, WA and they needed to find another driver to take the route.
Also, when I went up to the counter to see how we could be compensated, we were told, "refund or nothing" both times, meaning I could get a refund and not go to Canada or just sit here next to a crack head and a guy who smells like urine and rotten butter, which is complete bull!
I know that you offer coupons to people who are going from New York To Montreal.
My email gets spammed by you quite enough, offering me a discount to any place imaginable on the east coast. Seriously, I need a discount.
You have also, upped your prices from 49.50 to 52. Really, this is quite insane, unless you can tell me that the extra 3$ is going to magically make it so that in the next two weeks when I make this trip again, this won't happen?
I take Greyhound, every other week. It is the way I prefer to travel. I like that I can pay 50$ and then sleep for four hours. I WILL FIND OTHER WAYS TO GET UP NORTH! If this is not dealt with, you will lose 100$ a month, that is 1200$ a year. That is just from the commute that I do. I also take the Greyhound to and from Olympia and Portland, I go to Olympia every 2 monthish, So that would be 150.
My trips to Portland are twice a year, which is another 100$. All in all, 1450$ that at this moment, I don't think you deserve. You need to earn my business back.
I really would like to stay a loyal patron, but leaving 26 people stranded in Seattle, is completely unacceptable.
Sincerely
Me
P.S.Also, you need to be posting that our bags and persons will be searched if we are waiting in the station after 10 PM.
So, there we go. I am just kinda over being beaten up by transportation. For the record, the first time our bus left Seattle at 12 AM I got in a 4 AM... the second time.. THE BUS DIDN'T GET US UNTIL 1:45 AM, I didn't get into Canada until 5 AM!!!!
While for the most part I agree that Greyhound is fucked, you really can't blame them for a driver suffering a heart attack. That kind of thing cannot be predicted.
ReplyDeleteI think that my issue with that, is more that they didn't have anyone on standby.. or that they couldn't have just sent the person they go to get us, down to Van.WA.
ReplyDeleteAnne, while I think the prose to be extremely delightful, I think this letter would be more effective with illustrations or diagrams. Or both. And maybe send it via USPS so you can scent it with some rotten butter for a more complete sensory effect. Just a suggestion. Carry on!
ReplyDeleteI blame the heart attack person. If they hadn't eaten so much fucking lard spread on salted crackers, you wouldn't have been stranded. Fuck the heart attack person.
ReplyDeleteAlso, this is the best description of you and Peter EVER:
"a single bed, in an odd pretzel like situation usually imitating what it would look like if a Great Dane and a Corgi had to share a medium sized dog bed."
That made me fall in love with you all over again!
You could always illustrate a Greyhound bus being eaten by a dinosaur?
ReplyDeleteI put up an illustration.
ReplyDeleteThanks!
ReplyDelete